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Position Description for ReStore Manager

Job Summary: The ReStore Manager is responsible for managing the resources of the Danville-Pittsylvania County Habitat for Humanity ReStore in a professional manner assuring that the income over expenses meets and/or exceeds the goals established by the Board of Directors. This is to be accomplished, in part, by managing personnel and expenses and by soliciting sales and donations.

Duties and Responsibilities:

  • Manage ReStore operations to achieve goals within budget and with available personnel.

  • Develop and implement programs and strategies to increase donations and sales.

  • Increase store visibility through marketing and advertising utilizing local and national strategies.

  • Provide high-quality customer service.

  • Work cooperatively with Assistant Manager to recruit, train and manage paid and volunteer staff in a productive and positive manner.

  • Determine staffing requirements and submit proposals for changes to Affiliate Administrator for approval from Board of Directors.

  • Schedule and assist with donation pick-ups in a timely manner. Ensure that tax documentation is made available to the donor.

  • Promote the ReStore by assisting with the maintenance of the ReStore social media (Facebook, Webpage, MailChimp newsletter content) and email communications.

  • Process new donations.

    • Inspect and assess for quality/safety.

    • Conduct proper research as needed to set pricing that is in line with ReStore sales goals.

  • Ensure compliance with all applicable federal, state, local and Habitat for Humanity International regulations.

  • Promote Danville-Pittsylvania County Habitat for Humanity, its mission and the ReStore to other businesses, churches and various special interest groups.

    • Store displays

    • Speaking engagements

    • Volunteer recruitment at ReStore and community events

  • Assist with development of and updates to ReStore policy and procedures.

  • Use record management systems that provide for the proper evaluation, control and documentation of operations.

    • Sales records/analysis

    • Volunteer database

  • Submit all required reports to Habitat for Humanity International.

  • Perform other related duties as assigned.

    Knowledge, Skills and Abilities:

  • Knowledge of modern principles and practices of management and supervision.

  • Ability to plan, organize and oversee implementation of goals and objectives, including monitoring work assignments, developing and monitoring budgets and evaluating the work of subordinates.

  • Ability to communicate effectively, both orally and in writing.

  • Ability to establish and maintain effective working relationships with subordinates, staff, volunteers and the general public.

  • Demonstrated history of being a self-starter and the ability to maintain high standards of customer service and satisfaction.

  • Knowledge of/familiarity with building materials.

  • Knowledge of/familiarity with Point of Sale retail systems.

  • Exhibit strong organizational skills, accuracy and good record-keeping when dealing with financial transactions.

  • Ability to lift up to 50 pounds, squat, bend and stand for extended periods of time.

  • Position requires a high school degree or equivalent.

  • Retail, customer service, and/or moving experience a plus.

  • Availability to work posted store hours. Store hours are subject to change. Current ReStore schedule is:

    • Tuesday-Wednesday 10am – 2pm

    • Thursday-Friday 2pm – 7pm

    • Saturday 8am – 2pm

      The ReStore Manager reports directly to the Affiliate Administrator.

      The ReStore Manager is a full-time, exempt position, 35 hours per week.

Please send cover letter and resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or DPCHFH, PO Box 718, Danville, VA 24543. Resumes must be received by April 15, 2016.


Office Address

2805 Riverside Drive
Danville, VA 24540

Phone (434) 793-3630
Fax (434) 793-6461

Mailing Address

P.O. Box 718
Danville, VA 24543


Hours:  Mon-Fri 10:00am - 2:00pm and by appointment

ReStore Hours

Tuesdays & Wednesday 10AM-2PM
Thursday & Friday 2PM-7PM
Saturday 8AM-2PM